1st Time Admin and Client Installation

The ShipGear 4 installer can install both the ShipGear Admin Console and the ShipGear Client. When installing the Admin, if a WorldShip or Ship Manager installation is detected, the installer will automatically proceed to the Client installation once the Admin install is complete.

Please shut down any running carrier systems prior to starting the installation.

Installation

To begin the installation, click on the download link in the email you received, and save the .EXE to a local directory. Then, run the .EXE. Or, if you received an installation CD, insert the ShipGear CD into the CD-ROM drive.

Depending upon your operating system, you may need to allow ShipGear installation to run. Click Yes on this dialog :

Note : .NET 4.5.2 is required for both the Admin and Client. The ShipGear Installer will first check to see if Microsoft .NET 4.5.2 is installed. If it is not installed, the .NET 4.5.2 install wizard will commence. Follow the instructions and then continue with the ShipGear installation.

1. License Agreement : Read the License Agreement. Check the "I have read the License Agreement" check box and click I Agree.
   
   
   
   
   
   

2. Welcome Message : Before starting the installation, it is recommended that you exit out of any programs you may be running. Click Cancel to quit this installation or click Next to continue.
   
   
   
   
   
   

3. Disable Antivirus : It is absolutely crucial for a successful installation that you disable any antivirus software or settings. You can do this temporarily, until the installation is complete, and re-enable them immediately afterwards. It is not recommended to skip this step, as you will likely encounter errors later. Once you have disabled your antivirus software, click Next.
   
   
   
   
   

4. Proxy Settings :  If you are using a Proxy Server, you must enable the URLs shown in the list before you continue with the current installation. If you are not sure whether or not your company uses a Proxy Server, ask your Network Administrator before proceeding. Click Next.
   
   
   
   
   
   

5. Select Destination Folder :  To select a folder other than the default, click Browse. Click Next.
   
   
   
   
   
   

6. ShipGear on multiple workstations : This dialog explains how ShipGear works across multiple workstations. Click Next to begin the ShipGear Admin installation on this computer.
   
   
   
   
   
   

7. ShipGear License Information : Enter the license information in the fields provided.
   
   
   
   
   
   

8. Your current license info is shown. Click Next.
   
   
   
   
   
   
   
   
   

9. Click Next to start the ShipGear Admin Installation.
   
   
   
   
   

10. Click Continue.
    
    
    
    
    

11. Select Component : Retain the default setting of "Install ShipGear Client" and click Continue.
    
    
    
    
    

12. Choose the ERP System interface or eBay account : The installer will populate the Version field with the ERP System or eBay Account for which you're registered; but, if you have made a recent change to your ShipGear license and don't see the correct information listed, click the Refresh link to update your license information from the ShipGear registration server. Click Next.
    
    
    
    
    
    

13. Start Installation : Click Next to run the Client installation.
    
    
    
    
    
    
    

14. Installation Complete : Click Finish to exit the install program.