System Requirements

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The following sections outline system requirements and prerequisites for the current version of the ShipGear Server, Client, eNotify, and Dashboard modules.

Note

ShipGear is only available for U.S. based companies.

ShipGear Requirements

• Windows 8, Windows 10*
• Pentium or compatible processor running at 1 GHz or higher (1.5 GHz recommended)
• 1 GB of RAM or higher
• Disk space :

I          For the ShipGear Admin : 1 GB

II         For the ShipGear Client : 500 MB

• Display capable of 1024x768 or higher resolution

* ShipGear supports both 32-bit and 64-bit operating systems

ShipGear Admin-only Installation (No Carriers Installed)

ShipGear supports the following Operating Systems for the Admin installation with no carriers :

• Windows 8, Windows 8.1, Windows 10, Windows Server 2016, Windows Server 2012, Windows Server 2012 R2

Dashboard Requirements

• Adobe Acrobat 6 or higher to print reports
• Internet Explorer 8.0 minimum; does not support Mozilla Firefox, Safari, Google Chrome, Microsoft Edge, or any other browsers.
• If you are using Windows 10, you must set Internet Explorer as your default web browser*.

eNotify Viewer Requirements

• Internet Explorer 8 and higher; does not support Mozilla Firefox, Safari, Google Chrome, Microsoft Edge, or any other browsers.
• If you are using Windows 10, you must set Internet Explorer as your default web browser*.

* Windows10 includes a new default browser, called Microsoft Edge. Silverlight is not available in the Microsoft Edge browser, but is supported in Internet Explorer. Internet Explorer 11 is included with Windows 10, however it is not set as the default browser. The Dashboard, Rate Quote, and eNotify use Silverlight, so you must set Internet Explorer as your default browser. You can do this by right-clicking on the Dashboard, Rate Quote, or eNotify program icon and selecting Open with > Choose default program. Select Internet Explorer and click OK.

You can also set Program Defaults in Internet Explorer > Tools > Internet Options > Programs and click Set Programs.

Prerequisite Software

This software is provided with your ShipGear installation.

• .NET Framework 2.0
• .NET Framework 4.6.1 (See also : How to Verify your .NET version)
• Web Server**
• SQL Compact Edition 4.0 SP1**

* Windows 8 and higher only allow you to install .NET 3.x. The .NET 2.0 will be part of this installation.

** Installations require Ultidev Web Server Pro and SQL CE, which are included in the ShipGear installation and do not require user intervention.

Carrier System Prerequisites

UPS WorldShip®

• Requires UPS WorldShip version 2012 and higher.

FedEx Ship Manager® v2900 and lower

• Must be installed as a stand-alone application and must have iase.exe running.

• FedEx Ship Manager using FXI cannot coexist with ShipGear.

FedEx Ship Manager® v2910 and higher

• ShipGear integration with FedEx 2910 and higher supports the Client/Server version of Ship Manager®.

Verify Your .NET Version

Beginning with ShipGear v7.0.0, you are required to be running .NET v4.6.1 or higher on the ShipGear Server machine and all ShipGear Client machines. To check the version of .NET you're currently using, follow the steps below.

1. Click the following link and select "Save File" or "Save" : updates.vtechnologies.com/ssfiles/18.0.0/DotNet461Check.exe
2. Navigate to the location where you saved the file and double-click DotNet461Check.exe to run it.
3. If no action is required, click OK to exit. If v4.6.1 or higher is not detected, click Next to begin the installation.