Write-Back Setup

ShipGear’s default interface defines options used to write freight and tracking information back to your financial system when you ship against certain document types (such as Orders and Invoices). For tracking information write-back, you can customize which carrier system fields are written back to the order (or other source document). For freight write-back, you can decide when and if freight is written back to the order. After reading the setup portion, click the Write-Back Examples link below to see how Write-Back works with real shipments.

To access Write-Back setup:

1. In the ShipGear Exchange window, click the Customize Interface button.

2. Click the document (for example, Orders or Invoices) link.

3. In the bottom left corner of the Edit Interface window, select Write-Back Setup

Set up Freight Write-Back

1. Select the Freight Write-Back tab.

2. Make a selection from the 4 choices:

1. • Automatically write standard freight to (source document): When you save or void a shipment in the carrier system, ShipGear writes the freight amount to your source document.

   • Prompt shipper to write standard freight to (source document): When you save or void a shipment in the carrier system, the shipper receives a prompt asking if freight should be written back to the source document.

   • Do not write freight to (source document).

   • Use custom freight rules to control freight write-back: If the Custom Freight Rules option is enabled in ShipGear, you can control how freight charges are written back to your financial system orders, invoices, sales receipts, etc. You can use freight rules to modify the actual freight from the carrier system, or override that freight with a new amount.

3. Click the Apply button at the bottom of the window.

Note: The Freight Amount that is written back to the source document is the Total Shipper's Cost plus the Handling Fee (if applicable).

Set up Tracking Information Write-Back

1. Select the Tracking Information Write-Back tab.

2. Enable the "Write the information below to (source document) when a shipment is processed in the 'carrier system'" check box.

3. Modify the Tag and 'carrier system' Field Names.

The Tag is the printed title; the information from the designated carrier system field will appear under the Tag words in the document (invoice, sales order/receipt, etc).

1. • When you type in a Tag row, a pencil icon is activated to the left of it. A selected row will have a triangle next to it:

Typing in a row
 

Selected row

or


Selected row

1. • To add Tags, position the cursor in a blank field and begin typing. Then, select a UPS WorldShipâ Field Name from the drop-down list to be associated with the new Tag.

   • To delete a row, hover over the left-most row until an arrow appears. Single-click with the mouse so that the row is highlighted. Then, press Enter or Delete on your keyboard.
     
     

4. When you are done modifying or adding Tags and carrier system fields, click the Apply button at the bottom of the window.