Customize Interface

ShipGear allows you to customize the way data is translated between eBay transactions and the UPS WorldShip shipping screen. Customize Interface defines what information populates the shipment fields, and how the data is interpreted into accepted shipment values. This set of field maps and value translations comprise the "Interface".

ShipGear comes with a predefined interface called "My Interface" that installs default field maps for eBay transactions, which you can then customize. You can also create multiple interfaces for use with different Seller Accounts if you plan to map user-defined fields that vary between Accounts.

In summary, the interface defines :

• Field Mapping : how WorldShip shipment fields are mapped to your eBay transactions
• Value Translations: how values are translated between your eBay transactions and WorldShip shipment fields
  

You can customize the interface as follows:

• Map any WorldShip field to a fixed value or to an available eBay transaction field. You can view a pre-defined list of eBay fields for each document by clicking on the magnifying glass icon next to the eBay Source field.
• Map user-defined fields to WorldShip fields.
• Customize value translations for field mappings such as “Shipping Service” (in eBay) to "Service” fields (in WorldShip).

Field Mapping

This example shows you how to map a user-defined field containing Item Quantity Purchased from eBay to a reference field in WorldShip.

1. In Customize Interface, select Transactions.
   
   
   
   
   
2. Select an Input field from the left pane. Here, we will choose Reference  because we want to map our eBay field to a field on the Reference tab in WorldShip.
   
   
   
   
   
   
3. In the center panel, identify the exact field to map. We selected the Reference 3 field below.
   
   
   
   
   
   
4. Next, select the Source, on the right pane.  Our selection will the eBay, so that the value will come from the eBay transaction.
   
   
   
   
   
   
5. Select the Transaction Field to map; here we will select the Quantity Purchased. (You can also select a Fixed Value, in which case you would type in a value.)
   
   
   
   
   
   
6. Click Apply to save the field mapping.

Value Translations

Many fields in eBay are mapped by default as part of the basic interface (My Interface). If you want more control over how data is translated from eBay into WorldShip fields, you can add or customize field mapping and value translations to suit your company's needs.

For example, a common field map is from Shipping Service in eBay to a type of service field in WorldShip, such as Domestic Service. You can customize this field map based on the carrier values set up in eBay, as shown in this example.

1. If you are not already there, click Customize Interface (as in Step 1 above) and select Transactions.
   
2. Click on the Service Input Field group on the left.
   
   
   
   
   
   
3. In the center pane, click Domestic Service.
   
   
   
   
   
   
4. In "My Interface," the Source is set to eBay and the Transaction Field is set to Shipping Service by default. Click the "Click here to update value translations" link in order to modify or add values.
   
5. The Value Translations dialog shows you the way Shipping Service is currently mapped to WorldShip. You can translate current field values to values in WorldShip  by making selections from the drop-down lists.
   
   
   
   
   
   
6. Click OK and then click Apply to save your changes.

Mapping Notes

eBay will no longer provide an e-mail address for the buyer 14 days after a sale is completed.  If you have Quantum View Notify mapped and the e-mail address is not populated, it is due to the fact the item was sold more than 14 days ago.